Customers
Understand what they need and design for their experience.
INDEPENDENT IT CONSULTANT
Technology that works for your customers.
I help companies connect customer needs with technology to create digital solutions that work in everyday use.
VALUE MODEL
Technology with a purpose
HOW I WORK
Two perspectives.
One shared goal.
I help companies improve customer experiences by choosing technology to solve the right problems.
Technology
Choose tools and systems to fit the problem.
Value
A solution matters when it makes something better for the people who use it.
CONTINUOUS LEARNING
Turn impact into progress.
The PDCA cycle gives this approach a clear rhythm: understand what customers need, test a solution, check whether it helps, and improve it.
- 01 PLAN
Plan
Understand customer needs and set a clear goal.
- 02 DO
Do
Build and test a solution that fits.
- 03 CHECK
Check
Find out whether it helps customers in everyday use.
- 04 ACT
Act
Use feedback to improve the solution.
A GUIDING PRINCIPLE
Doing beats
wishing.
A LITTLE ABOUT ME
I bring people and technology together.
I have worked in IT for more than 20 years, including about 14 years at HORNBACH. I worked on technical foundations and held leadership roles in frontend, CMS, and checkout.
Today, I support companies with digital projects, from strategic direction to hands-on delivery, with their customers’ needs in view.
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